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In-App Browser Note

Why promo links may not track correctly when opened inside Instagram, TikTok, or other apps.

Overview​

When someone taps a link inside Instagram, TikTok, Snapchat, or similar apps, it opens in that app's built-in browser. These in-app browsers block the tracking that PopOutNow uses to attribute ticket sales to your promo link.

What to Tell Your Audience​

Ask buyers to open your link in Safari (iPhone) or Chrome (Android) instead of tapping it directly in the app.

On iPhone: Tap the three-dot menu in the in-app browser and select Open in Safari.

On Android: Tap the three-dot menu and select Open in Chrome.

Why This Matters​

If a buyer completes their purchase inside an in-app browser, the sale may not be attributed to your promo link — meaning you won't receive commission for it.

Common Issues / FAQ​

Is there anything PopOutNow can do to fix this? In-app browsers are controlled by third-party apps (Instagram, TikTok, etc.) and intentionally restrict tracking. The best solution is educating your audience to open links in a real browser.